24/7 Support for Critical Safety Systems
Safety doesn't stop at 5pm. Neither do we. Our support team is available around the clock for critical incidents — with engineers who understand HSE compliance.
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Choose the channel that matches your urgency. For production-down incidents, always call the emergency hotline.
Emergency Hotline
P1 critical issues affecting production systems. Answered by an engineer — no call centre.
+44 (0)208-720-6528Support Email
Standard incidents, how-to questions, and account queries. Replied to within 4 business hours.
[email protected]Submit a Ticket
Raise a support request online. No email client needed — we route it straight to the support team.
Online formSubmit a Support Request
Fill in the form below and we will send it straight to support. Inquiry type is set to Technical Support automatically.
Self-Service Resources
Find answers fast with our documentation, video guides, and knowledge base — built to help safety managers get the most from LifeSafety.ai.