Question 1

What is LifeSafety.ai?

Accepted Answer

LifeSafety.ai is a comprehensive health and safety management platform that uses AI to help UK businesses simplify compliance, manage risk assessments, report incidents, and protect their workforce. It covers over 50 modules including risk assessments, RIDDOR reporting, fire safety, COSHH, permits to work, and more.

Question 2

Who is LifeSafety.ai designed for?

Accepted Answer

LifeSafety.ai is designed for businesses of all sizes across sectors including construction, manufacturing, healthcare, facilities management, education, and more. Whether you have 10 employees or 10,000, the platform scales to your needs.

Question 3

Is LifeSafety.ai suitable for my industry?

Accepted Answer

Yes. LifeSafety.ai serves a wide range of sectors including construction, manufacturing, healthcare, education, hospitality, retail, logistics, energy, and facilities management. Our modules are configurable to meet industry-specific regulations and standards.

Question 4

How does AI improve health and safety management?

Accepted Answer

Our AI analyses historical incident data, near-miss reports, and environmental conditions to predict risks before they materialise. It automates hazard identification, dynamically scores risks in real time, ensures regulatory alignment with HSE and ISO 45001 standards, and provides predictive analytics to help you prevent incidents.

Question 5

How do I get started with LifeSafety.ai?

Accepted Answer

You can sign up for a free 30-day trial at lifesafety.ai/signup — no credit card required. Our onboarding team will help you import existing assessments and configure the platform for your organisation. Most teams are fully up and running within a week.

Question 6

Can I import my existing risk assessments?

Accepted Answer

Yes. LifeSafety.ai can import your existing risk assessments, method statements, and safety documents. Our onboarding team will assist with the migration to ensure nothing is lost.

Question 7

Can you migrate data from our existing H&S software?

Accepted Answer

Yes. We offer a professional data migration service from platforms including SafetyCulture (iAuditor), Alcumus, Evotix, EcoOnline, Intelex, Ideagen, HSE Docs, Citation, SiteDocs, Pro-Sapien, Propel, and Excel or paper-based systems. We migrate risk assessments, incident records, training data, COSHH assessments, permits, audit histories, and more. Visit our Data Migration page for full details.

Question 8

Is training provided?

Accepted Answer

Yes. All plans include access to our help centre, documentation, and video tutorials. Professional and Enterprise plans include dedicated onboarding sessions and ongoing training support.

Question 9

What modules are included?

Accepted Answer

LifeSafety.ai includes over 50 modules covering risk assessments, incident reporting, near-miss reporting, COSHH assessments, fire safety, permit to work, CDM compliance, PPE tracking, training records, safety inspections, audits, environmental monitoring, and much more. Visit our Modules page for the full list.

Question 10

Does LifeSafety.ai handle RIDDOR reporting?

Accepted Answer

Yes. Our incident management module includes automated RIDDOR report generation. The system identifies reportable incidents, pre-fills the required forms, and helps ensure you meet the 10-day (or immediate for fatal/specified injuries) reporting deadlines.

Question 11

Can LifeSafety.ai detect PPE compliance?

Accepted Answer

Yes. Our AI-powered PPE detection module uses computer vision to verify that workers are wearing required safety equipment such as hard hats, high-visibility vests, and safety glasses. It works with existing CCTV infrastructure.

Question 12

Does the platform work on mobile?

Accepted Answer

Yes. LifeSafety.ai has dedicated native apps for iOS and Android, available on the Apple App Store and Google Play Store. The apps are built for field work — report incidents, complete inspections, submit permits, and log safety observations directly from your phone. iPads and tablets are also fully supported and ideal for on-site use by safety officers and site managers.

Question 13

Is there a mobile app?

Accepted Answer

Yes. The LifeSafety.ai mobile app is available for free on both the Apple App Store and Google Play Store. It includes all core features including incident reporting, inspections, permits, safety observations, and real-time dashboards. Push notifications keep your team informed about assigned actions, permit approvals, and overdue items. The app is free for all LifeSafety.ai subscribers.

Question 14

Does the app work on iPads and tablets?

Accepted Answer

Yes. LifeSafety.ai is optimised for tablets and iPads, which are ideal for on-site use. The larger screen is perfect for detailed inspections, reviewing dashboards, completing complex forms, and presenting safety data during site walkarounds. All features work across any screen size.

Question 15

How much does LifeSafety.ai cost?

Accepted Answer

We offer simple, transparent pricing from £12 per user per month (annual) or £15 per user per month (monthly). All plans include full access to every module with no hidden fees or per-module charges. Visit our Pricing page for full details.

Question 16

Is there a free trial?

Accepted Answer

Yes. All plans come with a 30-day free trial with full access to all features. No credit card is required to get started.

Question 17

Can I change my plan later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle.

Question 18

Is my data secure?

Accepted Answer

Absolutely. LifeSafety.ai is UK-hosted, GDPR compliant, and built to ISO 27001 standards. All data is encrypted in transit and at rest. We also hold Cyber Essentials certification.

Question 19

Where is my data stored?

Accepted Answer

All data is stored in UK-based data centres. We do not transfer your data outside of the UK unless explicitly requested and agreed upon.

Question 20

Is LifeSafety.ai GDPR compliant?

Accepted Answer

Yes. We are fully GDPR compliant. We provide data processing agreements, support data subject access requests, and give you full control over data retention and deletion policies.

Question 21

What support is available?

Accepted Answer

We offer email support (response within 24 hours) for all plans. Professional plans include priority support with faster response times. Enterprise plans include dedicated account management and 24/7 phone support.

Question 22

How do I contact support?

Accepted Answer

You can reach us via email at support@lifesafety.ai, through the in-app live chat (Mon–Fri, 9am–5pm GMT), or by phone on +44 (0)208-720-6528 for Enterprise customers.

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